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(More customer reviews)I agree with most of the posts here about the garbage that is the HR20, but it has improved greatly since October. Nevertheless, it si so unreliable that I had to get DirecTV to re-connect my 5 year old TiVo (for free) to catch all the programs this thing misses. They have sent out numerous updates, but it seems that they are spending more time enabling features to make the thing appear to be better than TiVo rather than addressing basic recording (that's what a DVR is for right?). It is like a high end car with an awesome stereo, and brakes that don't work. I nearly left DirecTV over this thing, and I've been with them since 1995!
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DIRECTV Plus HD DVR (Lease)
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