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(More customer reviews)I am on my 17th day of daily calls to Mack Camera to check on paperwork status to get my Samsung DLP TV repaired.
Getting my 'in warranty' set repaired with these people is like applying for government benefits. There is like a FIFTY-STEP PROCESS spanning DAYS AND DAYS. I am on my third week right now. And I don't even have any hope of having my unit repaired.
Based on their own estimates, I am at least 10 days away from having a technician being scheduled.
WHATEVER YOU DO, DON'T EVER BUY THIS GARBAGE.
In retrospect, given the pain and suffering, and time I have wasted on this, i would have much rathered paid for the repair out of my own pocket. I would have had a working TV at least a week ago...
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World-class extended warranty serviced by thousands of repair centers worldwide. Parts and labor fully covered with no deductibles and no limits on the number of service calls or repairs. You will have access to toll-free hour support line staffed by expert technicians. test1
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